Terms and conditions for the purchase of any of our products is as follows. There is a 30 day return policy. If any item is broken or damaged please return product to 2854 Flightlive ave. Sanford, Fl 32773. There is a 1 year warranty on most products. Some products are subject to a 5 year warranty. Please direct all warranty issues to the warranty department. Information is as follows 2854 Flightline Ave Sanford, Fl 32773 or call 407-321-2762. All rights reserved.